For interested applicants please read thoroughly the details below: Rate: $4/hr with 13th month pay(approximately 32k depending on current exchange rate during wire transfer) Payment Method: Wire transfer direct to your bank account monthly

Responsibilities

• To answer phone calls as PBX Operators/Guest Service Agents/Hotel Reservation Agent
• Speaking clearly with a bubbly, strong, and confident voice
• Being friendly, warm, intuitive, anticipatory and interactive with potential and existing hotel guests
• Use correct verbiage and procedures for the hotels

Requirements

• previous hotel experience a must(pls don't apply if you don't have previous hotel experience as it will be automatically discarded), preferably working with any US hotels or any hotel call centers
• 3 references and contact details, required from previous jobs
• This position will be work from home, working with American Hotels
• Your own computer / laptop is a must
• 2nd monitor is a must
• Good Headset is a must
• MUST HAVE Fiber connection 15 upload / 15 download, UNCAPPED
• 5 working days a week, 2 days off
• availability to work on weekends and PM shift EST
• Minimum of 30 hours per week, maximum of 40 hours per week, per person
• Native English a must, or as close to perfect English a must
• American culture, language, understanding, and background a must
• Screen at least 13", recommended 15"
• VGA or HDMI port (for 2nd screen / external monitor)
• CPU - Intel / AMD - at least 2GHz
• RAM - at least 4GB
• Hard Drive - SSD (solid State) or SATA (not solid state)
• 2GB free disk space minimum / No more than 80% full
• Operating System: Windows, MacOS or Chromebook
• Some local public holidays will be required to work, as our customer hotels are 24/7
• A quiet and uninterrupted place of work is required and not negotiable

Education and Experience

• High School Diploma (or equivalent) qualifications
• Experience in handling calls from hotel guests a must

Skills

• Excellent verbal communication skills and etiquette.
• Excellent written communication skills and etiquette
• Good computer skills and tech savvy.
• Attention to detail: Please mention the word "ABS-CBN" somewhere in your application for this job.
• Top end customer service skills
• Interview to be conducted via Skype. NO camera needed (if not wanted) - just voice is fine.
• Please also mention your skype username in your application for this job.
• Send us a 1-minute voice recording telling us about yourself, where do you intend to work from when hired and your internet speed.
• Please also send us screenshot of your computer specs and speedtest result.

Thank you.