If you want to work from home with an awesome and legit Australian company and still have a good work-life balance, read on. This is a direct hire.

Position: Senior Service Manager

Work Schedule: Monday - Friday 9:00 am - 5:00 pm AEST

Remote Work: Yes

Salary: USD $1,000/mo negotiable

Type of Employment: Full-time

Company: Brightgreen

What you’ll love about us:

• Work from your own home

• Daytime work hours

• Weekends off. Let your work stay at work.

• Long-term employment

• Great company culture. Work with a diverse group of people who nurtures a great and positive work environment

• Work for an awesome company who met rigorous standards of social and environmental performance, accountability, and transparency

What the role is about:

The Senior Customer Service Manager will be responsible in ensuring that customers are satisfied at all times. Duties include supervising and managing the customer service team, training staff members to provide the highest standards of customer service and ensuring that all company policies are followed.

You'll be successful in this role if you have:

• MUST HAVE EXPERIENCE IN LIGHTING INDUSTRY AND AUSTRALIAN MARKET

• Minimum of 5 years proven experience in a customer service position

• Proficiency in Google Suite and customer service software

• Working knowledge of customer service software, databases and tools

• Experience leading front-line teams

• Advanced technical troubleshooting and multi-tasking skills