Thank you for your interest in our virtual assistant position.

We are a U.S.-based, technology enabled residential cleaning company. We are growing quickly and are bringing on another Virtual Assistant to help sustain company growth.

You will have the opportunity to be involved with multiple aspects of a local services company. We are looking for someone who has great customer service skills, is a fast learner, and can commit to working with a company long-term. You are expected to have a strong desire to be constantly learning and improving.

This is a fully remote position.

Once past a 1-month trial period, pay range is $4-5 / hour, based on experience.

Requirements:

• Must use Hubstaff software to track hours worked
• Must have a quality noise-cancelling headset
• Excellent English speaking and writing
• Reliable PC, having a backup PC is preferred also
• Fast Internet and backup
• Comfortable answering and speaking on phone

Responsibilities:

• Customer Service: Responding to customer inquiries and issues promptly and professionally. Using H.E.A.R.D. method
• Operations: Managing our daily schedule, including coordination of cleaning staff in the field. Responding to quote requests
• Business Development: Finding opportunities to bring additional customers to the business. Creating a business development strategy and putting it into action.

You will work closely with the team, have opportunities to learn new things, grow your skills, and be compensated well for your performance.