IES Group LLC home-based talents handling customer emails and chats

HIRING!! Homebased job!!!

Looking for a fun and exciting job with tons of room for growth opportunities? Do you need a long-term, stable job that's enjoyable? We have the perfect job for you!

We run a growing eCommerce brand and we are looking for a top-notch customer service representative to join our team!

What we're looking for:

• Exceptional English communication skills (written and spoken)
• Detail oriented and takes initiative
• Exceedingly disciplined
• Excellent work ethic
• Inclined to learn and improve with training

You will be responsible for:

• Handling customer emails and tickets with Gorgias
• Handling customer live chat inquiries
• Handling customer inquiries over the phone
• Social Media Moderation

We're looking for individuals with impressive English speaking skills, and most importantly, have a very enthusiastic and passionate personality. We're looking for an individual who likes to take initiative and has an exceptionally strong eye for details.

Requirements:

• Prior knowledge of Gorgias and Shopify (or the ability to learn quickly)
• Strong internet connection (Main) -Back-up internet connection
• Desktop or Laptop

When submitting your proposal please answer the following questions:

• What did you like and dislike about your previous job?

• What are your expectations of the next position you accept?

This position has potential to include other administrative work and bonuses, as well as opportunities for promotions and growth within the team.

PS: PMs will not be entertained. Please respect and apply only if interested.

Company name: IES Group LLC Rate: $300 per month