Hiring a Customer Sales Representative with Managerial Experience who is good in technical!

URGENT HIRING! Our company is looking for an experienced Customer Sales Representative with Managerial Experience who is good in technical! 👉🏻Company: Teamficient - www.teamficient.com 👉🏻SALARY RANGE: $650 - $900 (Negotiable salary for highly experienced candidates) 👉🏻HOW: See details below 👉🏻Time Range: in between 7AM – 7PM CST (graveyard shift) 👉🏻Working Hours: 9 hours a day (8 working hours with 1 hour break) 👉🏻Day Off: TBD (2 days in a week) 👉🏻What's in it for you?

1. Competitive Salary and salary increase depending on performance
2. Full-time job, 40hrs/week
3. Paid training and additional bonuses
4. SSS, PhilHealth & PAG-IBIG Contribution 5.Holiday pay, overtime pay, night differential pay & 13th month pay. 6.Leave credits & HMO after regularization.

👉🏻 A. CSR Full Job Description:

• Provides customer service and resolves issues by offering solutions, explanations and options.
• This CSR works directly with the clients, instructors and staff to deliver outstanding customer service to our students by being knowledgeable in our driving programs in order to meet sales goals.
• Manage operators & do coordination
• good in technical

👉🏻Main Daily Tasks Includes:

1. Taking incoming calls
2. Upselling programs
3. Processing payments
4. Scheduling 5.Doing admin tasks

👉🏻Main Tools Utilization:

1. Asana
2. Google Maps
3. Transits
4. 8x8

👉🏻General Accountabilities:

1. Provides customers' information about products or services, takes or enters orders, schedule lessons, cancels accounts, or obtains details of complaints.
2. Ensures full customer satisfaction and maintains a friendly, helpful demeanor.
3. Identifies and prioritizes problems and issues related to service area.
4. Maintains close contact with customer to give updates on progress toward resolution of issue or service request.
5. Ensures that appropriate changes were made to resolve customers' problems.
6. Refers unresolved customer issues to designated departments for further investigation.
7. Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork.
8. Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.

👉🏻Skills

• Excellent written and verbal communication
• Service orientation
• Administration
• Clerical
• Proper decision-making
• Organizational skills

👉🏻System Requirements: o Desktop/Laptop o Intel Core i5 o 4GB RAM for multitasking requirements o Workstation free from any Noise and Distractions o Backup Internet Connection o USB Headset with Noise Cancelling o Backup for Power Outage: Generator/UPS or Alternative Location

This is long-term employment and you’ll work with an awesome team who will guide you in your work at home job! 👉🏻Want to know more about us? https://teamficient.com/teamficient-information