Talentpop Immediately Hiring Dedicated Team Leads to manage our agents!
Hello Philippines! We are Talentpop! A dedicated group of Customer Experience & E-Commerce professionals seeking Dedicated Team Leads to manage our agents!! BPO Experience is a PLUS!
Requirements:
- 1+ year of Team Lead Experience
- 3+ years of Customer Service Experience
- Great English
- Reliable internet connection required.
- Looking for a long-term position with growth opportunities.
- E-Commerce experience preferred.
- Any experience working with Shopify, BigCommerce and/or Amazon clients is a plus.
- Any experience or familiarity using G Suite, Zendesk, Freshdesk, Intercom or Gorgias is a plus.
- Able to communicate via Zoom Video, Slack, and Email.
Responsibilities:
- Provide one-on-one coaching
- Create reporting on agents
- Bi weekly phone calls with your team
- Working collaboratively with our Team Leads
Pay: $5/hour Hours per week: At least 40 (160hrs/month) Number of positions available
We have many jobs to fill and we encourage all qualified applicants to apply. Looking forward to getting to know you!
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