The Greenway Property Group is Hiring Guest Services Virtual Assistant

Dec 22 '20 ebarrows 2187 clicks job
The Greenway Property Group Virtual Assistant

Are you a first-class communicator and organizer? Are you impeccable at delivering to deadlines and managing multiple priorities? Do you want to work with a value-driven UK company at an exciting time in their development?

ABOUT US

At The Greenway Property Group, we are very passionate about providing good quality accommodation for people visiting Cornwall, UK, for work or pleasure. We specialize in short and long term accommodation for professionals and have a growing portfolio of properties that we either own, rent or manage for our sister companies and other landlords. We are fast-movers with high expectations, but in return offer loyalty, flexibility, and good remuneration. Equity is one of our core values - we want everyone who touches the company to feel like they got a good deal.

We are looking for a super-organized self-starter who will: · Support Greenway Stays to provide first-class accommodation for guests by responding to inquiries, managing the booking, check-in, and check-out process, maintaining accurate records, providing information, and communicating maintenance and property management information. · Working as part of the Greenway team to provide excellent service to landlords; maintaining property records, arranging maintenance, and contract administration. · Managing the organization's core records including filing systems, property diaries, licenses, registers, and insurances. · Providing executive support to Greenway Directors with ad hoc tasks as required. · Support the organization to fully systemize its operations, by capturing, improving, and designing processes and procedures.

The successful candidate will have: Essential · Evidence of excelling in a ‘customer-first’ environment. · Excellent communication skills, fluent written and spoken English · Competent with Microsoft Office · Good attention to detail and high level of accuracy · Excellent time management skills · Motivated, autonomous, and positive outlook · Experience in using technology to set up and manage systems · Experience as a Virtual Assistant · Ability to learn new tasks quickly

Desirable skills · Experience in guest/ property management · Experience of working with a UK company · Experience with Guesty or another property management software

We offer good remuneration: Salary: 400USD per month, plus bonuses Bonuses: 13th-month bonus on December 20th each year. Performance-related bonuses available, and pay is reviewed annually. Paid personal leave allowance: 2.5 days accrued for every month worked (30 days annually), which can be used to cover sickness, personal leave, or national holidays. Working hours: 40 hours to be worked in 8-hour shifts, with an hour lunch break from 2.30am – 11.30am GMT. We may be able to offer some flexibility over these hours but working hours must be pre-agreed in advance.

For more information about our company please visit https://www.greenwayproperty.co.uk

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