Urgent! We're hiring 4 full-time hotel operators!

Feb 14 '20 Bulfa 2505 clicks job

For interested applicants please read thoroughly the details below: Rate: $4/hr with 13th month pay(approximately 32k depending on current exchange rate during wire transfer) Payment Method: Wire transfer direct to your bank account monthly

Responsibilities

  • To answer phone calls as PBX Operators/Guest Service Agents/Hotel Reservation Agent
  • Speaking clearly with a bubbly, strong, and confident voice
  • Being friendly, warm, intuitive, anticipatory and interactive with potential and existing hotel guests
  • Use correct verbiage and procedures for the hotels

Requirements

  • previous hotel experience a must(pls don't apply if you don't have previous hotel experience as it will be automatically discarded), preferably working with any US hotels or any hotel call centers
  • 3 references and contact details, required from previous jobs
  • This position will be work from home, working with American Hotels
  • Your own computer / laptop is a must
  • 2nd monitor is a must
  • Good Headset is a must
  • MUST HAVE Fiber connection 15 upload / 15 download, UNCAPPED
  • 5 working days a week, 2 days off
  • availability to work on weekends and PM shift EST
  • Minimum of 30 hours per week, maximum of 40 hours per week, per person
  • Native English a must, or as close to perfect English a must
  • American culture, language, understanding, and background a must
  • Screen at least 13", recommended 15"
  • VGA or HDMI port (for 2nd screen / external monitor)
  • CPU - Intel / AMD - at least 2GHz
  • RAM - at least 4GB
  • Hard Drive - SSD (solid State) or SATA (not solid state)
  • 2GB free disk space minimum / No more than 80% full
  • Operating System: Windows, MacOS or Chromebook
  • Some local public holidays will be required to work, as our customer hotels are 24/7
  • A quiet and uninterrupted place of work is required and not negotiable

Education and Experience

  • High School Diploma (or equivalent) qualifications
  • Experience in handling calls from hotel guests a must

Skills

  • Excellent verbal communication skills and etiquette.
  • Excellent written communication skills and etiquette
  • Good computer skills and tech savvy.
  • Attention to detail: Please mention the word "ABS-CBN" somewhere in your application for this job.
  • Top end customer service skills
  • Interview to be conducted via Skype. NO camera needed (if not wanted) - just voice is fine.
  • Please also mention your skype username in your application for this job.
  • Send us a 1-minute voice recording telling us about yourself, where do you intend to work from when hired and your internet speed.
  • Please also send us screenshot of your computer specs and speedtest result.

Thank you.

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