Urgently Need Customer Service Representatives! $3/hour for Non-Voice Positions and $4/hour for Voice Positions

Urgent Hire! Remote Customer Service Representatives!

PERKS AND BENEFITS: • $3/Hour Non-Voice Positions • $4/Hour Voice Positions • HMO Coverage • US-Based Brands • 6 days Paid Time Off

JOB RESPONSIBILITIES: • Represent and convey your client’s brand/company! • Create solution-based emails, and live chat messages in response to customer tickets/inquiries, and answer phone calls. • Work independently; manage time and multi-task. • Communicate regularly with client, team, and management using Slack and Email • Convey solutions and ideas to your clients that will improve their business and Customer Service Experience! • Attend team meetings to check in with clients and fellow team members

QUALIFICATIONS: • A minimum of 1 year Customer Service Experience preferred • Strong communication skills - both written and verbal • Strong command of grammar • Strong critical thinking skills • E-Commerce experience is a PLUS! • Adaptable to changes in the work environment • Competitive and enjoys a fast-paced customer service environment • Reliable Internet Connection (Backup ISP is also required!) • Reliable Working PC • Experience using Shopify, BigCommerce, and/or Amazon is a plus but not required. • Experience using Gorgias, Zendesk, Freshdesk, Intercom, and/or G Suite is a plus but not required. • Must be able to communicate via Zoom Video, Phone, Slack, and Email. • Phone, Email, LiveChat, and SMS Support are a plus! • Exceptional Time Management and Organizational skills

Why join us? 🚀 We're one of the fastest-growing startups in the eCommerce ecosystem. 🥇 You will work alongside a team of winners that will inspire you daily. 🤝🏼Work with a collaborative team and environment 🪜Clear progression plan and career advancement