5 - 7 USD per hour, Hiring Client Support Specialist / Virtual Assistant!
Client Support Specialist
Virtual Assistant
WE ARE HIRING!
Position: Client Support Specialist / Virtual Assistant Rate: 5 - 7 USD per hour
REQUIREMENTS:
- Highly proficient using WordPress and with website management
- Experienced and confident using image editing software (e.g., Photoshop, PicMonkey, Canva)
- Highly organized when it comes to sorting out images and files from clients.
- Has experience in using Monday.com as the project management tool
- Has experience in using ZOHO Desk to answer our client support emails
RESPONSIBILITIES INCLUDE:
- Managing the support inbox, including responding to client emails, answering questions, and taking care of their requests.
- Posting and updating content (blog posts, pages) on Wordpress (I will provide the content and format guidelines)
- Managing and maintaining Wordpress site (ie. adding tags, categories, SEO keywords, and images)
- Update plugins and themes, fix errors, check functionality
- QC new websites by performing broken link audits on all websites and fix any errors.
- Creating and optimizing images (e.g., crop, compress, add text) for the website and social media accounts
- Manage client folders and files.
- Sending email campaigns & newsletters
- Assist in onboarding new clients by preparing Dropbox and Google Drive folders and Monday board.
- Social media support by scheduling and publishing clients’ online reviews, etc
- Upload clients' email lists and duplicate newsletter templates.
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