ALCHEMY Outsourcing is Hiring Executive Assistant, Reporting to CEO Chris McKenna

We Are Hiring Executive Assistant! POSITION DETAILS Position Title: Executive Assistant to CEO Website: https://symbient.com.au Reports to: CEO Chris McKenna Hours of work: Part-Time (20 hours per week)

POSITION REQUIREMENTS:

To provide client care support in an accurate and timely manner, ensuring that things are organized, systemized and structured To communicate and coordinate tasks, processes and keep track of all reports and updates from different parts of the business To provide general executive administrative support to the CEO

Responsibilities:

Email Management - responding to emails, attending to inquiries, setting up appointments, calling clients, managing calendars, responding to emails, engaging with clients Handle job management systems like taking out jobs quotes responding accordingly Track updates or progress of completed quotes, including sending reminders about the quotes Maintain registers to be kept for jobs quotes, which includes KPIs, reports, and dashboards Execute surveys, inspection emails, send clients feedback and overall comments about work done by the team Manage invoicing Create email templates, efficient and reliable sheets or trackers, improve reports on Microsoft Excel Proper filing and safekeeping of company’s documents, processes, and customers’ documents (e.g., contracts/agreements), organizing folders, project tracking, and documentation of progress Managing and solving process and administrative issues Documenting, updating, and improving systems and processes to ensure smooth functioning and efficiency

Competencies, knowledge, and experience:

High level of professionalism Process Development Skills High level of written and verbal skills High level of organizational skills

Desirable qualifications and Skills Required:

Administration & Computer Qualifications Well-spoken, excellent verbal and written communication skills Attention to detail, Highly organized Forward thinker, responds well to coaching and feedback Treats the business as if it’s his/her own Self-driven with High Integrity and Self-discipline

Process Driven:

Proactive, asks questions, can manage up the CEO, can recommend and implement changes Gets things done, Can think on their feet Values Teamwork, Reliability and Commitment Highly motivated Resilient Growth mindset, Fun and easy to work with Mature Goal-oriented

Must FULLY meet the following criteria:

STRONG work ethic, takes initiative (doesn’t wait around to be told what to do, makes suggestions) and has the attitude that “the more proficient I am and the more that I go beyond expectations, the more work I’ll get and earn more.” Solid writing, reading and listening skills (you might need to reply on your own to an occasional email by copying writing “style” of the one in charge.) Positive, supportive attitude - excellent, friendly, professional and compassionate on email, GREAT communication skills. Low-maintenance, kind, easy to work with, no ego, optimistic can-do attitude, team player HIGHLY reliable and gives advance notice of time off Does NOT need to be micromanaged, can be fully trusted to execute high-stakes tasks (ie customer support since our reputation is on the line) and wants to have a long-term role, sees major growth opportunities, and is driven by it. Believes in open and honest communication for the greater good of all LOVES helping people, has a big heart, loves going above-and-beyond at every opportunity.

About Alchemy

ALCHEMY Outsourcing was founded in December 2018 formerly known as The Game Changers Outsourcing.

Based on THE GAME CHANGERS’ experience, we, at Alchemy Outsourcing, have built a system that works well on how to hire the best VAs and how to manage them successfully towards personal growth and business objectives. We’ve been steadily growing and gaining large and small business clients daily, especially those seeking high quality virtual assistants. We’re an intelligent, successful voice in the Virtual Assistant community for our clients especially in Australia who are business owners that we coach in terms of scaling and growing their businesses. Join our team and experience our culture and values!