Looking for Spanish Chat & Email Support Agent

Jun 13 '20 hannia 3308 clicks job

Work Remotely?: Yes Job Role: Spanish Chat & Email Support Agent Company: Blueberry Markets Work Hours and Schedule: Full-time 8 hrs/day, Schedule TBD Work Duration: Long-term (Permanent) Rate or Salary range: $700-$1300, depending on Spanish fluency & CS experience Commission Based only?: No

Description/Information: We are looking for Spanish speakers with customer service experience.

Responsibilities Include: -Providing direct customer support via email and live chats -Making sure that no live chat is missed and no customer is left waiting for too long -Making sure customer emails are answered within SLA -Escalating customer concerns

Qualifications -Fluency in written Spanish -CS experience, preferably chat/email support -Knowledge in customer support platforms -English language fluency -Some technical skills -Fast-learner, honest, able to work in harmony with co-workers

Experience in the Forex industry is a huge plus.

About Us We are a fast-paced and exciting financial markets company based in Sydney, Australia. We live by the following core values: -Honesty & Integrity -Empathy -Productivity, Efficiency, & Diligence -Team Spirit

If you are qualified for this role and you think you'd enjoy working with us, you are very welcome to apply. 🙂

Ability to understand and follow instructions is already being gauged right at the start of the application, so please follow the instructions.

Thank you and good luck!

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