Start earning from home! Rocket Station is looking for a full-time VIRTUAL ASSISTANT!

Rocket Station is looking for a full-time VIRTUAL ASSISTANT! Apply now and start earning from home!

These await you:

• Base rate of 600 US Dollars per month
• Home-based permanently; work from anywhere in the Philippines!
• Paid vacation leaves
• Free medical coverage for you and your loved ones
• Home-based
• Great workplace culture

Skillset preferred:

• Strategic Prospecting and active listening Skills
• Great communication skills
• Good Rapport Building on the call
• Good marketing, presentation and management skills

Key Role: The Virtual Assistant is responsible for performing all tasks provided by Rocket Station Clients and ensures that s/he exceeds client expectations to sustain a successful business partnership with Rocket Station.

Responsibilites:

1. Client Support:

• Provide Real Estate Services to Rocket Station clients like Property Management, Listing Management, Transaction Coordination, Real Estate Agent Enrollment and Property Analysis
• Respond to client's request via email and phone.
• Identify and Assess client’s needs to achieve satisfaction.
• Provide accurate and information by using the right tools and handle high call volumes.
• Recommend potential products or services to clients by analyzing their needs.
• Go the extra mile to engage clients and exceed their expectations.
• Provide administrative support to Rocket Station clients.
• Perform other duties as assigned

2. Appointment Setting, Sales and Lead Generation:

• Contact all prospective clients or leads assigned to schedule appointments
• Answer inquiries of the prospective clients
• Update all the required documents for each transaction including CRM tool and spreadsheet to ensure accuracy activity logs on CRM system
• Keep an accurate record of all prospective clients to regularly update leads status
• Follow up and qualify leads from online inquiries, marketing campaigns and other activities
• Record and accurate call history and customer response in detail
• Monitor competitor’s products and services and create a selling strategies when necessary
• Maintain existing customer database while building a new one
• Scrub and validate prospect/lead information in client’s database.
• Source target prospects using a variety of sales tools.
• Reach out to prospects via telephone and email to qualify leads.
• Initiate, build, and nurture relationships to generate fresh opportunities.
• Deliver appropriate sales scripts/presentations.
• Negotiate prices and close sales.
• Effectively overcome sales objections
• Convert outbound leads into transfers.

3. Social Media Management:

• Assist clients in developing and implementing marketing campaigns through social media platforms to improve branding and online presence.
• Schedule social media posts using applications such as Hootsuite and TweetDeck to maintain all client’s social media accounts.
• Interact and engage external constituents through social media channels
• Keep track of data and analyze the performance of social media campaigns.
• Create social media reports for weekly business reviews.

Qualifications:

• Should have at least 2 years experience in a BPO industry as a Customer Service Representative or Appointment Setter for a US-based account or 1 year work-from-home experience handling voice tasks
• Comfortable handling voice tasks.Must have great communication skills both verbal and non-verbal.
• Must have great communication skills both verbal and non-verbal.
• Must be very keen on details, hardworking, and independent who can work with minimum supervision
• Should possess good time management and organizational skills.
• Having a sales background is a plus but is not a requirement
• Amenable to work based on the client’s timezone

System Requirements:

• Computer Processor: at least i3 (for both primary and back-up computers)
• Computer Memory/RAM: at least 8.00 GB (for both primary and back-up computers)
• Computer Operating System: at least Windows 7 64-bit

Internet Speed:

• Primary Connection: running on a 10 Mbps wired plan (above 10mbps preferred)
• Back-up Connection: running at least 10 Mbps

APPLY NOW!