We Are Hiring! Salesforce Admin $6 / Hour 20 to 40 hours / Week
The Salesforce Administrator will be responsible for the day-to-day configuration, support, maintenance and improvement of our database. Working closely with fundraising, program management and marketing staff, the administrator will identify, develop and deploy new business processes. This role is part technical project manager, part administrator, part Salesforce analyst and 100% dedicated to our mission.
Key Duties & Responsibilities:
- Serve as primary system administrator for the Salesforce environment with XXX+ users
- Focus the organization’s use of data towards what best serves the mission
- Handle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks
- Gather detailed requests for improvements or changes to the system, and implement these changes as appropriate
- Automate processes using Salesforce tools such as process builder, approval processes, validation rules, and Nonprofit Success Pack features such as engagement plans and levels
- Manage less complex Salesforce integrations - those not handled by a Salesforce Developer or Consultant/Partner
- Identify, install and maintain appropriate apps from the AppExchange for event management, mass email, donation handling, and more
- Train new users and grow the Salesforce skill set across the organization
- Document customizations made in Salesforce
- Plan ahead for upgrades, seasonal releases and long term projects
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