We're looking for a Virtual Assistant who is eager, driven and detail-oriented, to handle administrative work

We're looking for a Virtual Assistant who is eager, driven and detail-oriented, to handle administrative work. This includes research, data collection & preparation, scheduling, and email management. You'll need to be comfortable reaching out to people in the US by phone or email, as well.

Key Responsibilities: You will be assigned to a specific role based on your experience. Here's an overview of some of the tasks for the different roles we have.

Virtual Assistant Role:

• Administrative work such as research, data gathering and report preparation, scheduling, and email management.
• Schedule meetings
• Prepare documents for meetings
• Call clients to request or follow up on documents and manage customer relationships

Sales Role:

• Generate qualified leads using various platforms (e.g. Linkedin and Sales Navigator)
• Reaching out to the leads via call and email
• Set appointments, call and email clients to create interest
• Reach out to potential clients via cold calling
• Follow up on leads’ interest in the product via email and calls
• Follow through with the sales process up until closing the deal
• Update customer/client/sales information on HubSpot/salesforce, Zoho, and other CRM tools

Digital Marketing Role:

• Includes: Social Media Manager, Graphic Designer, Video Editor, Copywriter, Content Writer, etc.
• Create digital marketing plans/strategies and content calendars tailored to the business
• Research on market trends for content creation and improving Social Media engagement
• Use LinkedIn to expand networking contacts
• Respond to and manage engagement (e.g. comments, DMs, etc.)
• Manage multiple social media platforms and groups on those platforms (e.g. Facebook, Instagram, Twitter, Linkedin, Pinterest, TikTok, etc.)
• Regularly track social media activities (e.g. ad performance) and recalibrate marketing plans based on results
• Create engaging content in various media (e.g. articles, photos, videos, etc.), for different social media platforms

Customer Support:

• Respond to customer queries in a timely and accurate manner via phone, email, and/or chat
• Identify customer needs and help customers use specific features of the client’s product
• Analyze and report product malfunctions (for example, by testing different scenarios or mimicking user actions)
• Update internal databases with information about technical issues and useful discussions with customers.
• Monitor customer complaints on social media and reach out to provide assistance

Bookkeeper:

• Attend to monthly financial reports, records of payments and adjustments, ledger data entry, and daily accounting tasks.
• Oversee a company’s financial data and compliance by maintaining accurate books on accounts payable and receivable, among others
• Verify that transactions are recorded in the correct daybook, suppliers ledger, customer ledger, and general ledger.
• Invoicing

Minimum Qualifications:

• Excellent English communication skills both verbal and written
• Has the ability to project a professional tone for over-the-phone interviews.
• Has WFH equipment: 1. Laptop or desktop computer that can run web browsing, spreadsheet, and communication software; 2. Intel i3 or AMD Ryzen 1300 processor (or equivalent); 3. 4GB RAM; 4. Stable internet connection, preferably at least 5Mbps; 5. Headset for video calls
• Capable of building rapport, and nurturing relationships with customers.

Benefits of working through Magic!

• Earn as much as Php 40,000 every month!
• Fully remote work
• Opportunities to work with various clients and projects (we find clients for YOU)
• Amazing Assistant Support (we have a dedicated support team that you can ask questions to along the way)

About Magic: Magic matches talented remote assistants working from home in the Philippines with awesome clients, including startups, small businesses and independent professionals, located all over the world.