QuickMail is Hiring Email Technical Support for a SaaS business

Hiring!

What: Email Technical Support for a SaaS business (permanent remote and full-time work.) Company: QuickMail.io Rate: 8USD/hr Schedule: 12:00 PM to 9:00 PM CET (will eventually change to cover more hours on PST)

What we provide:

• A long-term remote position to support our clients by email primarily.
• A role with depth at a growing SaaS startup where no two days will be the same.
• An empowering position

What you need to be successful in this job: No past experience necessary, but you'll need:

• A fast and reliable internet connection with a webcam (min 10Mbps).
• Strong attention to detail with a customer-centric approach.
• Outstanding problem-solving skills, with a proven ability to simplify concepts, train others, and develop relationships.
• Demonstrate strong ownership, and the ability to make decisions.
• Excellent written and verbal communication skills in English. Ability to simplify complex topics and speak with an informal tone to our users.
• Fast learner, adapt quickly with little hand-holding necessary.
• Have no problem with internet technologies.
• Ability to follow simple instructions by selecting koala as your favorite animal.
• Any experience working within the SaaS industry or within a start-up environment would be highly regarded.
• Any experience working remotely is highly beneficial.