$700 USD/month Full-time! We are looking for 2 appointment setters via chat for a fitness company!
We are looking for 2 appointment setters via chat for a fitness company! WORK FROM HOME! Company Name: Alchemy Outsourcing
Rate: $700 USD/month Full-time; appraisal after 6 months; paid monthly thru Transferwise Job Role: Appointment Setter Work Hours and Schedule: 40 Hours per week, 3PM to 12AM Manila time; with possible weekends Benefits: Vacation and Sick Leaves after 6 months of tenure
Purpose of position: To book as many incredible clients into the Senior Salesperson’s calendar as possible. To begin the transformation of their lives on the booking call and ensure all clients who are a good fit are booked in and excited to talk to the Senior Salesperson further. To turn management of messenger inquiries into a lead generation tool and generate quality leads with cold calls to potential clients (minimal).
Responsibilities:
- Main role is to be the appointment setter thru social media platforms with cold calls to potential clients (minimal).
- Ensures Sales KPI tracking of results daily and weekly
- Booking qualified leads to triage calls
- Ensures that enough booking calls are made to hit weekly and monthly targets
- Learn the basic skills to be able to sufficiently book qualified leads into the Senior Salespersons calendar.
- FB Messenger chat with all new leads nurturing, taking care of them, rendering quality support and engaging into quality personalized conversations to help them understand and adapt a new lifestyle that would allow them to reach their personal fitness goals
- Supports Head of Sales in identifying Strategic Joint Venture opportunities, begin the discussions and serve potential qualified opportunities to head of sales
- Set up cold call database of leads to bulk email/SMS
- Write sales systems and set up sales training for internal team as well as clients sales teams
- Document system operating procedures and update processes to ensure smooth functioning and efficiency
- Recommends course of action and implements as approved
Key Performance Indicators:
- KPI Report is to be filled out each week, where min KPI’s are stated.
- No. Interactions
- No. Connections
- No. Appointments Booked
- No of Closed Deals from Appointments Set
Competencies, knowledge, and experience:
- Communication Skills -written and oral
- Calendar management skills
- Google Drive & Site Experience
- Asana & Slack Experience
- Linked In
- Sales Navigator
- Facebook Messenger
Desirable Qualifications and Skills Required:
- Appointment setter should be an excellent communicator and comfortable speaking with clients and customers all day long, with previous customer service experience, and demonstrates the following skills and qualifications:
- Sales Skills – must have basic knowledge of sales principles. Knowledgeable in garnering interest in the product or service that the company is selling
- Customer Service Experience – previous world class customer service experience, preferably in a call center environment.
- Data Entry Skills – should be a skilled data entry employee who can type at fast speeds with high accuracy at 35 wpm
- Interpersonal Communication Skills – a professional who can talk to clients all day through chats and emails. Excellent with interpersonal communication skills in both verbal and written forms
- Organization Skills – This skill is required for scheduling of appointments; should be highly organized employee and knows what’s going on with the salesperson
Must FULLY meet the following criteria:
- STRONG work ethic, takes initiative (doesn’t wait around to be told what to do, makes suggestions) and has the attitude that “the more proficient I am and the more that I go beyond expectations, the more work I’ll get and earn more.”
- Solid writing and reading skills
- Positive, supportive attitude - excellent, friendly, professional and compassionate on chats and email, EXCELLENT communication skills.
- Low-maintenance, kind, easy to work with, no ego, optimistic can-do attitude, team player
- HIGHLY reliable and gives advance notice of time off
- Does NOT need to be micromanaged, can be fully trusted to execute high-stakes tasks (ie customer support since our reputation is on the line) and wants to have a long-term role, sees major growth opportunities, and is driven by it.
- Believes in open and honest communication for the greater good of all
- LOVES helping people, has a big heart, loves going above-and-beyond at every opportunity.
About Alchemy
ALCHEMY Outsourcing was founded in December 2018 formerly known as The Game Changers Outsourcing. Based on THE GAME CHANGERS’ experience, we have built a system that works well on how to hire the best VAs and how to manage them successfully towards personal growth and business objectives. We’ve been steadily growing and gaining large and small business clients daily, especially those seeking high quality virtual assistants. We’re an intelligent, successful voice in the Virtual Assistant community for our clients especially in Australia who are business owners that we coach in terms of scaling and growing their businesses. Join our team and experience our culture and values.
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